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San Tan Valley News
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- Arizona
- Thursday , Feb 1 , 2018
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San Tan Valley Area Information
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A refund may be coming your way
Some of EPCOR's San Tan district customers were required to make deposits when they started their water and/or wastewater services under Johnson Utilities if they were unable to establish good credit.
As EPCOR prepares to integrate their San Tan Valley customers into EPCOR's account management system, they are discontinuing this policy. EPCOR doesn't collect or require deposits from customers and will be refunding existing deposits. If you originally paid a deposit on your account, you'll see this refund appear as a credit on your March 2021 bill.YOUR ACCOUNT AND PAYING YOUR BILL
EPCOR is working on migrating former Johnson Utilities customer accounts into EPCOR's system, and expect to be finished at the end of June.
In the meantime, EPCOR is asking all customers to pay their bills and manage their account as they always have. The Johnson Utilities website and online portal will remain open and available for the time being.
Please note: Before your account is transferred into EPCOR's system, you'll see name and logo changes on your existing bill and the Johnson Utilities website.
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